Effective Date: July 22, 2026

Welcome to Kuno Haus. These Terms of Service (“Terms”) govern your access to and use of the website located at kunohaus.com (the “Site”), operated by Kuno Haus, Inc. (“Kuno Haus,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Acceptance of Terms

By using this Site, you confirm that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using the Site on behalf of another person — such as a parent or other family member — you represent that you have the authority to act on their behalf and to bind them to these Terms.

2. About Kuno Haus and the Site

Kuno Haus, Inc. operates a boutique residential assisted living and memory care home in Cypress, Texas. The Site provides general information about our community, services, and resources for families considering senior living options. The Site is informational in nature and is intended for residents of the United States.

3. Not Medical, Legal, or Financial Advice

Content on the Site — including articles, guides, and answers to common questions — is provided for general informational purposes only. It is not medical, clinical, legal, or financial advice, and it does not create any care, provider-patient, or professional relationship. Decisions about a loved one’s care should be made in consultation with qualified healthcare, legal, and financial professionals.

All information on the Site — including service descriptions, pricing and fees, room and bed availability, programs, and amenities — is subject to change without notice. We make reasonable efforts to keep information current and accurate but do not guarantee that it is complete, accurate, or up to date at all times. Using the Site or submitting a contact form does not create a contract for services and does not guarantee admission to or residency at Kuno Haus.

4. No Submission of Sensitive Information

Our Site is not intended for the submission of sensitive personal, medical, or financial information. You should not upload, submit, or include medical records, specific diagnoses, medication lists, insurance information, Social Security numbers, or other sensitive health or financial information through website forms, the chat/text widget, or other Site communications. If you choose to include such information, you do so at your own risk, and Kuno Haus is not responsible for the security of information you voluntarily submit through the Site. For detailed discussions about medical needs and care plans, please contact us directly to arrange a confidential consultation.

5. Use of the Site

You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use of the Site by, any third party. You agree not to: (a) use the Site in any way that violates applicable law or regulation; (b) attempt to gain unauthorized access to the Site, its servers, or connected systems; (c) interfere with or disrupt the Site or its networks; (d) introduce viruses, malware, or other harmful code; (e) use any automated system (robots, spiders, scrapers) to access the Site; or (f) scrape, harvest, or collect information about other users without their consent.

6. Intellectual Property

All content on the Site — including text, graphics, logos, images, and the “Kuno Haus” name and marks — is the property of Kuno Haus, Inc. or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content, or remove any proprietary notices, without our prior written permission.

7. Inquiries and Communications

When you submit an inquiry through the Site (for example, via our contact form, chat/text widget, or by emailing us), you consent to be contacted by Kuno Haus regarding your inquiry by phone, email, or — where you have separately opted in — text message. Please do not submit sensitive personal or health information through the Site or by text (see Section 4); such information should be shared through secure, appropriate channels.

8. SMS / Text Messaging Terms

If you opt in to receive text messages from Kuno Haus (for example, by providing your mobile number and checking the consent box on our website messaging widget, or verbally when you call or tour), the following terms apply:

  • Program description. Kuno Haus sends customer-care and service-related text messages, such as responses to inquiries, tour coordination and reminders, and follow-up communications related to an existing inquiry. We do not send promotional or marketing text messages under this program.
  • Consent. By opting in, you agree to receive text messages from Kuno Haus at the mobile number you provide. Consent is not a condition of receiving any service from Kuno Haus.
  • Message frequency. Message frequency varies based on your interactions with us.
  • Cost. Message and data rates may apply, depending on your mobile carrier and plan.
  • Opt-out. You may opt out at any time by replying STOP to any message. You will receive a one-time confirmation, after which no further messages will be sent. Reply HELP for assistance, or contact us at info@kunohaus.com or (832) 422-8289.
  • Privacy. We do not sell, rent, or share your mobile number or SMS opt-in consent with third parties for their own marketing purposes. Message and SMS opt-in data are handled as described in our Privacy Policy.
  • Carriers. Mobile carriers are not liable for delayed or undelivered messages.

9. Third-Party Links

The Site may contain links to third-party websites or resources. We provide these links for convenience only and do not endorse and are not responsible for the content, privacy policies, products, or practices of any third-party sites. Your use of third-party sites is at your own risk and subject to their terms.

10. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it to understand how we collect, use, and protect your information.

11. Disclaimers

The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Kuno Haus disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components, or that information on the Site is accurate, complete, or current.

12. Limitation of Liability

To the fullest extent permitted by law, Kuno Haus, Inc. and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, use, or goodwill, arising out of or related to your use of (or inability to use) the Site.

13. Indemnification

You agree to indemnify and hold harmless Kuno Haus, Inc. and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of your use of the Site or your violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any dispute arising under these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in Harris County, Texas.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” above. Your continued use of the Site after changes take effect constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect, and the invalid provision will be replaced with a valid, enforceable provision that most closely matches its original intent.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kuno Haus regarding your use of the Site and supersede all prior or contemporaneous understandings, whether written or oral.

18. Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision or any other. No waiver will be deemed a further or continuing waiver of any term.

19. Contact Us

Kuno Haus, Inc.
16204 Charolais Dr, Cypress, TX 77429
Email: info@kunohaus.com
Phone: (832) 422-8289